Jawbone for the win

A couple of months ago I posted about how I got the Jawbone UP activity tracker to help me track my steps and help to keep me on my fitness goals. Well I am still wearing it and loving it everyday and recently I started to love it a little more.

So the tracker has little lights on it; a sun and a moon, and when you switch between functions like sleep, or exercise or when you have an alarm vibration go off the little lights light up. For whatever reason (technology sometimes evades me) the little sun light stopped working and it didn’t really seem to bother me until I couldn’t tell if my band was in awake or sleep mode, or if it tracked my exercise that I logged.

The iPhone app for the band is pretty nifty it has a troubleshooting section and it literally walks you through what might be wrong with your bands (and they include pictures, I found these to be super helpful). So I tried to just troubleshoot my band and see what happened. For awhile the little sun would work and then it stopped working again and I kind of was getting annoyed by it. I get weird about things sometimes, if it’s supposed to have these little lights then gosh they should just work and they shouldn’t die after months of having the band.

So I went back to the app to troubleshoot; no dice, it still wasn’t working. So in the fashion of most websites there was a “contact us” button, I clicked it. Upon clicking the button the next screen was a screen that had all the information about my band: size, color, serial number, etc. I explained the problem that I was experiencing and hit send. Not even within 24 hours a customer service person got back to me and asked me to provide them with my name, address, and store where I bought my band. Again I provided the information and hit send. This time the next response was almost immediate, the customer service person said they were sending me a replacement band. I am not going to lie I felt like I was being tricked, the process was way too easy and smooth. I feel like we live in a world where things just don’t happen like that anymore and that they would want it back to diagnosis it; make sure I didn’t get water in it or something crazy. Nope they just said ok we will replace it… ah-mazing. (I love good customer service)

A couple days later I got a tracking number for my new band, and probably within a week’s time I got the replacement band.



The new band is exactly like my old band but less worn and the lights to the sun and moon are green rather than red. Jawbone also sent a prepaid shipping label so all I have to do is throw my old one in an envelope and call it a day. For the record I haven’t shipped my other one back yet and I kind of feel like a jerk, I don’t what they would do if I didn’t return it since they don’t have any way of charging me for it. I don’t want to find out what would happen, I am going to mail it tomorrow I swear!

Like I mentioned earlier in the week, I wanted to write about products I dig and I think are worth the money and for me Jawbone is one of those companies that I would buy from again and again. As far as their products go this is the only one that I own, but I have been interested for sometime in their Jambox speakers. I have friends who own them and love them. And if their customer service for their speakers is anything like what I experienced for the band I would not feel like I had anything to worry about especially since the speaker is a little on the pricey side.

Are their companies that you feel like go above and beyond your expectations? Tell me about them, I love finding out about new companies that are worthy of my hard earned money.







Things to come

So if you are a regular around these parts you noticed that I have been absent this past week. I am getting better at writing consistently but sometimes personally I need to take a step back to breathe and reevaluate my life. Even though I feel I wasn’t productive in this facet of my life things are changing and I feel that good things are on their way.

I am getting prepared to go back to school July 1st at UC Berkeley… online, of course. More than anyone can know I wanted to go back to school to get my Masters but financially that just is not realistic t this point in time. It kills me to put that on hold but I have to remind myself that things happen for a reason. And I don’t feel too entirely crushed that I cannot go back right away to get my Masters because of the fact that I will be starting a program at UC Berkeley for Project Management. My employer has a partnership with a trust that has partnerships with several different schools and they offer these programs to us at no cost. When I was told about the project management course I jumped at the opportunity; this totally relates to my desire to be in the field of communications and public relations, it also curbs my appetite for school and the best part I think is that I don’t have to take out another ginormous student loan. I feel that is a definite win-win situation.

I also picked up another little job, I am now the Administrative Assistant for the Public Relations Society of America, Inland Empire Chapter. I already do work for the Los Angeles Chapter of PRSA so I figured that this position was a no-brainer; I have about the same responsibilities as I do with Los Angeles and it allows me the opportunity to network with professionals that are in my area. Although I love LA and I love the people I work with and meet every month, it is nice to not have to leave my house hours before hand to fight LA traffic. This job is temporary only until December of this year but the way I see it, it is a resume booster as well as experience.

I also took a break from working out, I was beginning to feel like working out was all I would do in the day; well working out and working. I would wake up between 4:45am and 5:15 am, go to the gym, come home and get ready for work and after work I would come home and do whatever I needed to do around the house always keeping in mind that I needed to make sure I was in bed no later than 10pm otherwise I wasn’t getting up in the morning. It felt like I wasn’t doing much of anything else so I decided to take a step back and make sure that all of my other commitments were in order and nothing was being neglected. I know that people say you shouldn’t be out of the gym for too long because it makes you lazy or it makes it harder to get back into a routine; I believe this. Although I love being able to sleep in and stay up later I do miss being active. Exercising is something that I like to do, it makes me happy and it sure helps me to sleep better at night.

This past week I have been shopping too much, mostly for stuff I legitimately need but also for a lot that I just really wanted. So this coming week I think I want to devote to things I’m digging; products, people, companies, etc. I feel that although I do not have a large following of readers, I do greatly appreciate honest reviews and information about products that I might be interested, so maybe someone will stumble upon my blog and I will have been helpful? Who knows either way that is what is to come this week.

Until next time