Jawbone for the win

A couple of months ago I posted about how I got the Jawbone UP activity tracker to help me track my steps and help to keep me on my fitness goals. Well I am still wearing it and loving it everyday and recently I started to love it a little more.

So the tracker has little lights on it; a sun and a moon, and when you switch between functions like sleep, or exercise or when you have an alarm vibration go off the little lights light up. For whatever reason (technology sometimes evades me) the little sun light stopped working and it didn’t really seem to bother me until I couldn’t tell if my band was in awake or sleep mode, or if it tracked my exercise that I logged.

The iPhone app for the band is pretty nifty it has a troubleshooting section and it literally walks you through what might be wrong with your bands (and they include pictures, I found these to be super helpful). So I tried to just troubleshoot my band and see what happened. For awhile the little sun would work and then it stopped working again and I kind of was getting annoyed by it. I get weird about things sometimes, if it’s supposed to have these little lights then gosh they should just work and they shouldn’t die after months of having the band.

So I went back to the app to troubleshoot; no dice, it still wasn’t working. So in the fashion of most websites there was a “contact us” button, I clicked it. Upon clicking the button the next screen was a screen that had all the information about my band: size, color, serial number, etc. I explained the problem that I was experiencing and hit send. Not even within 24 hours a customer service person got back to me and asked me to provide them with my name, address, and store where I bought my band. Again I provided the information and hit send. This time the next response was almost immediate, the customer service person said they were sending me a replacement band. I am not going to lie I felt like I was being tricked, the process was way too easy and smooth. I feel like we live in a world where things just don’t happen like that anymore and that they would want it back to diagnosis it; make sure I didn’t get water in it or something crazy. Nope they just said ok we will replace it… ah-mazing. (I love good customer service)

A couple days later I got a tracking number for my new band, and probably within a week’s time I got the replacement band.

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The new band is exactly like my old band but less worn and the lights to the sun and moon are green rather than red. Jawbone also sent a prepaid shipping label so all I have to do is throw my old one in an envelope and call it a day. For the record I haven’t shipped my other one back yet and I kind of feel like a jerk, I don’t what they would do if I didn’t return it since they don’t have any way of charging me for it. I don’t want to find out what would happen, I am going to mail it tomorrow I swear!

Like I mentioned earlier in the week, I wanted to write about products I dig and I think are worth the money and for me Jawbone is one of those companies that I would buy from again and again. As far as their products go this is the only one that I own, but I have been interested for sometime in their Jambox speakers. I have friends who own them and love them. And if their customer service for their speakers is anything like what I experienced for the band I would not feel like I had anything to worry about especially since the speaker is a little on the pricey side.

Are their companies that you feel like go above and beyond your expectations? Tell me about them, I love finding out about new companies that are worthy of my hard earned money.

 

r

6/25/14

 

 

San Franola Granola

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San Franola Granola, I am not sure how it happened but I am glad that I stumbled across this stuff.

As I have mentioned multiple times this year I am attempting to make an effort to get in shape and to eat better. For me personally eating better means eating less junk; soda, fast food, and all of that stuff that normally falls under the category of things you want to eliminate when you want to “eat better.” For me eating better means more fruits and veggies but most importantly adding more protein to my diet. You wouldn’t expect granola to have much protein but this product boasts 10 grams of protein per serving…. ah-mazing!

So like I said I am not sure how it happened, maybe from Instagram, but I found San Franola granola. I checked their website out and it seemed like this was something that I wanted to try. The company sets themselves apart from other granola makers, their granola has less sugar, higher fiber, and more protein. They also use a proprietary roasting technique which they say helps to bring out the flavor of their natural ingredient. Annnnd if that isn’t great enough their recipes are wheat-free and when you read the nutritional label of the granola you will be able to read every ingredient that is in it (that may not seem very exciting to most but I mean really look at the stuff you regularly fuel your body with, I am sure there are a few things in them that you have no idea what they are and you probably cannot pronounce the names of). Take a look for yourself…

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After playing around on their website and reading some reviews about the company I decided that I really needed to get my hands on some of this granola. San Franola Granola is carried in select grocery stores but none of them were in my area so I opted to shop online. The company has 5 flavors; California Raisin, Lemon Zest, Ginger Snap, Toasted Chia, and Cinnamon Almond. Seriously everything sounded delicious and I was really hoping that they offered some sort of sampler pack of all the flavors. So I looked at their online shop; six 12-ounce bags or 4 12-packs of single serve boxes… wait a second 6 bags or a ton of single serves of the same flavor? That cannot be right, so I emailed the company; let me note I believe it was a Sunday morning or a Saturday either way it was an early weekend morning and they got back to me almost immediately. I asked if they had a sampler pack, they did not but said they would keep an eye for my order and throw in some samples of other flavors for me, score!

So back to the drawing board; which flavor? Everything sounded so delicious but I ultimately went with the Cinnamon Almond, their original flavor. The way I see it is that if a company has an original flavor always go with that one. The other ones did sound so good especially the Lemon Zest but original flavors in my opinion tend to be tried and true. I placed my order for the 6 bags and anxiously awaited for them to arrive.

Probably about a week or less later the granola arrived; I couldn’t wait to try it. (I just wanted to note that I did not receive any other flavors to try and honestly I can’t hold that against these guys they have a business to run and I don’t expect them to remember me) The packaging of the granola is so fun and simple and very San Francisco, Golden Gate Bridge, a little downtown scenery on the back of the bag. I love San Francisco and I think that even though this is just a package for granola it is a good representation of the city.

When you first look at the granola through the little peephole on the bag, it doesn’t look like what we are accustom to granola looking like.  I am not even sure how to describe it, so take a look for yourself.

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Before I even gave the granola a fair test I already started to size it up, thinking it looked super cinnamon-y and was probably very bitter and not delicious like a lot of “healthy” foods can be. Sooner or later I had to open the bag so I opened it one day when I was in a rush to get to work, measured out 1/2 of a cup in a little baggie and hit the road. I remember having an open water bottle next to me on my drive just incase the granola needed to be washed down super quick, but to my surprise it didn’t need to be, it was DELICIOUS; just the right amount of cinnamon, almonds galore, and even better the whey protein that they use in the product didn’t leave a funky aftertaste in my mouth.

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I fell in love with this granola at the first protein-packed bite. Because I can get super excited about new things that I love I like to tell everyone about them and make everyone try it. I made one of my coworkers try it and she liked it, so I gave her a bag. And get this, Marlboro Man was rummaging through my lunch bag and found a ziplock full and decided to try it and even he liked it, so I gave him a bag as well. Marlboro Man is a meat and potatoes kind of guy so it is kind of amazing that he liked the granola and he wasn’t even turned off about how much better it is for you than other granolas.

Often people give me a hard time for spending what they think is too much money on certain things, but heres the deal, you get what you pay for. I firmly believe that. If something is cheap, it will reflect in the product or service. If something is a little more expensive chances are there is a reason for that. I am not saying San Franola Granola is going to break the bank because I don’t feel like 6 12-oz bags for $42 is too expensive (for all of us non-math people that’s only 7 bucks a bag) but it might be more expensive than some of your more sugar laden  granolas. (I haven’t compared prices but I feel very sure about that statement)

I am on bag 3 of my granola order and I cannot wait to order again, I think this time I am going to try the Lemon Zest flavor. If you love granola but want something with less sugar and guilt I highly suggest trying these guys out. If you are local to a Whole Foods or Safeway you should check and see if they stock San Franola Granola. I promise that your mouth will thank you.

I was just checking their website as I was writing this and there is a little note saying that they are sold out for the time being, that should be a sign.

And before I forget here is the link to purchase some goodness for yourself.

San Franola Granola 

 

until next time

r

6/23/14